Skip to main content

How to reschedule an appointment

Need to change an appointment? No problem.

Louise Buscombe avatar
Written by Louise Buscombe
Updated over 3 weeks ago

Follow these simple steps to reschedule an appointment from a lead’s profile in DenGro:


✅ Step 1: Go to the Lead Detail Page

Navigate to the 'Lead Detail' page for the lead in question.


✅ Step 2: Select 'Reschedule Appointment'

In the 'Treatments' section, click 'Reschedule Appointment' within the relevant treatment pod.


✅ Step 3: Update Appointment Details

Adjust the date and time of the appointment as needed, then click 'Next'.


✅ Step 4: Confirm Automations

Review and confirm which automated messages or reminders should be sent based on the updated appointment details.


✅ Step 5: Finalise Changes

Click 'Done' to save and complete the rescheduling process. 📅✅

Did this answer your question?