๐ค Supported Call Tracking Partners
DenGro integrates with the following call tracking providers:
Mediahawk
Infinity (formerly ResponseTap)
CallTrackingMetrics
You can enable the integration via the Integrations page in your DenGro account.
โ๏ธ What Does the Integration Do?
Once activated, every new call received via a tracking number will generate a New Call task on your Today page in DenGro.
โ
Each Call Task Will:
โ Show the number the lead called from
โ Show the tracking number they called
โ Suggest if the number matches an existing lead
โ Attribute where the lead came from
You'll also be able to listen to the call recording directly from the task.
You can also listen back to a recording of the call as shown here:
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๐ What Can I Do with a Call Task?
When reviewing a call task, you can choose to:
โ Create a new lead
๐ Link to an existing lead
๐ซ Ignore the call
If Creating a New Lead, Youโll Be Asked To Confirm:
First name
Last name
Date of birth
Gender
Email address
Main treatment of interest
๐งญ Next Steps After Creating a Lead
DenGro will automatically:
Create a New Lead task
Prompt the team to:
Record appointment booking details
Set a reminder to follow up
Mark the lead as no longer interested (with a reason)
๐ Reporting
There are no in-app reports for call tracking stats in DenGro at the moment.
However, full call tracking insights can be found in your call tracking providerโs analytics or reporting dashboard.
๐ Want to Learn More About Call Tracking?
No call tracking set up yet? No problem!
Check out our article:
๐ How to Use Call Tracking to Improve Your Marketing Success