An appointment request is a type of new lead task that appears on the Today page to encourage users to confirm appointments booked through an online calendar that’s connected to DenGro.

When a lead books an appointment through an online calendar that’s connected to DenGro, the details of that lead and their booking are sent to DenGro to create an Appointment Requested task on the practice’s Today page. This request can then be turned into a lead for nurturing.