🚀 Why Connect Meta to DenGro?
With this integration, you can set up Facebook/Instagram Lead Ads and watch leads flow seamlessly into DenGro—no manual downloads or CSV files required.
✅ Key Benefits:
Instant lead capture – No need to download CSVs
Faster response time – Reach leads while they’re hot
Better conversations – Engage new leads instantly
Smarter reporting – Track where leads are coming from
📝 Steps to Set Up in Facebook
Before connecting to DenGro, you must first create a Facebook Lead Ad Form.
How to Create a Lead Ad Form:
Log in to your Facebook Business account
Ensure you have Admin permissions
Follow Facebook’s instructions to create the form
Include a link to your Privacy Policy (required under GDPR)
Need more on privacy compliance? 👉 DenGro and GDPR
🔄 How to Connect Facebook Pages & Lead Forms to DenGro
Enable Facebook integration in DenGro
Select the page you wish to connect
Toggle the blue switch next to your practice’s page
Link your Lead Ad Form to begin collecting leads
💡 Your Facebook Pages will appear in the DenGro Integration page once permissions are confirmed.
➕ Connecting Multiple Pages (For Groups)
If you manage multiple practices:
Select all relevant pages in Facebook when setting up the integration
Confirm all permissions are enabled (toggle everything ON)
Log into each DenGro practice account individually and enable the matching page
Use the blue toggle to connect pages one by one
🏢 Extra Features for Group Practices
If your group has:
One Facebook page for all practices
OR separate pages for each location
If your Group has one Facebook page for all practices you may want to assign leads to specific practices based on your campaign setup.
We support lead assignment or Facebook Store locations
Assigning Leads via assignment_token:
In your Lead Form’s Settings tab, add:
Parameter name:
assignment_tokenParameter value: the token for your target practice (find this in DenGro’s Integrations page)
Map the form in the Group account, and leads will route to the correct practice
Using Facebook Store Locations:
Want a dropdown of practices in the form? You can enable Facebook Store Locations so the lead is routed to the selected location. 👉 Learn more here
📅 Important Notes
Facebook only holds lead data for 90 days
Connect your form ASAP to avoid losing leads
One Lead Ad Form can support multiple Facebook ads
If you disable the Facebook Page in DenGro before connecting the form, pending leads will be lost
🛠️ Troubleshooting Common Issues
❌ Test Leads Not Showing in DenGro?
This usually points to a Meta permissions issue. Use Facebook’s testing tool to check for errors.
Common Error Messages:
🔒 CRM Access Revoked
Fix: Re-enable CRM access in Lead Access Manager
🔗 Fix it with this guide
👤 Page Admin Removed
The user who enabled DenGro lost admin rights.
Fix: Ask them to remove the integration, or contact us for help reauthorising it.
🚫 Missing Permissions
Facebook isn’t sending data due to missing app permissions
Fix:
Remove and re-enable the integration in DenGro
Ensure all permissions are toggled ON
Reauthorise using a current Page Admin
