The DenGro Conversations Inbox is a new feature that allows you to have two-way conversations with prospective patients, without ever needing to leave DenGro.
Being able to message leads directly in DenGro will allow you to follow-up more quickly, and we know that the quicker you follow-up, the more likely that leads will book a consultation.
Following the initial contact with leads, nurturing that relationship is also key to converting leads into patients. While DenGro already sends automated nurturing emails/SMS messages, making direct contact from the practice via the Inbox will also help build these relationships and make a good impression.
KEY FEATURES:
Engage in two-way conversations with leads directly from within DenGro, sending messages and receiving replies via:
📧 Email
💬 SMS
Capture any responses from leads within the Inbox and lead profile pages, allowing any team member to respond and help
Create your own email signature, to tie in with the practice brand/website
Create shared email templates to send to leads, saving the team valuable time and ensuring consistent messaging
You will be charged for your Inbox usage and it requires your billpayer to add funds and enable the relevant channels before it can be used. To learn how this can be done, please review our other help articles about the Inbox.
