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Why do I need to pay for Inbox?
Why do I need to pay for Inbox?
Alexander K avatar
Written by Alexander K
Updated over a year ago

The Dengro Inbox is so much more than sending messages:

  • No need to leave DenGro - conversations lead to conversions

  • Initiate and maintain conversations with your prospective patients on a 1-1 basis via email and SMS

    • Conversations are colour coded by channel for easy distinction

  • All conversations with a prospect displayed in one place, regardless of channel so anyone in your team can easily pick up the conversation where it left off

  • If a prospective patient replies to any of the automated nurture messages (email or SMS) sent by DenGro on behalf of your practice to your prospective patients, their responses will appear in the Inbox

  • All messages are automatically added to each individual lead profile page, i.e. contact history, all conversation threads

  • All messages sent in the Inbox are also reflected in your reporting, e.g. count of contact attempts

  • Dedicated virtual mobile number for your practice

    • Any prospect that calls this number will hear a message directing them to call the main practice number

Functionality that saves time and accelerates responsiveness:

  • Create and use email templates
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  • Create and use a practice signature
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  • SMS character count helps you stay within limits and keeps the message on point
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  • Export all your conversations
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  • Search the inbox

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