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My subscription has multiple licences. Can I revoke or cancel a Licence?
My subscription has multiple licences. Can I revoke or cancel a Licence?
Michael Doe avatar
Written by Michael Doe
Updated over 10 months ago

Yes, you can choose to revoke a Licence for one of your practices at any point.

Once revoked, the access to the account will be suspended immediately so please ensure the practice is aware this will be happening and your leads have been exported out.

When the account is revoked users will no longer be able to access it and any leads submitted via connected webforms will be lost.

The person the licence was assigned to when it was created will receive a notification from DenGro, but we recommend contacting them directly to make sure they’re aware of when and why you’re revoking the Licence.

Once you’ve revoked the Licence, you can choose to either re-assign it to another practice or cancel the Licence entirely. Your billing and payments for that period will be updated accordingly.

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