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What are the SMS fail messages?

Louise Buscombe avatar
Written by Louise Buscombe
Updated over 3 weeks ago

When an automated SMS message fails to send—for example, due to an incorrect phone number—DenGro will automatically help you take action.


⚠️ What Happens When an SMS Fails?

  • A task is triggered and will appear on your Today page.

  • This ensures you're notified promptly so action can be taken.


🛠️ What You Can Do

  1. Open the task from the Today page.

  2. Update the phone number, if the correct one is known.

  3. Once the number is updated, you’ll be able to resend the failed message. 📲

This feature helps you keep communication on track and ensures leads don’t miss important updates.

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