Yes, you can delete a lead in DenGro — but ⚠️ be careful: deleting a lead permanently removes all their details. This action should only be used in rare circumstances, such as:
A duplicate entry
A spam or test lead
If you simply can’t reach a lead, or they’re no longer interested in treatment, you should instead mark them as ‘inactive’. This keeps their history intact and allows you to reactivate them later.
👉 See How to mark a lead as inactive for guidance.
✅ When to Delete a Lead
Spam or test entries
Accidental duplicates
Mistaken submissions
🧭 How to Delete a Lead
Step 1️⃣
🔍 Open the lead task from your Dashboard.
💡 Add an image here showing the task being opened.
Step 2️⃣
Click ‘Delete’ in the top-right corner of the task.
💡 Add a screenshot with the delete button highlighted.
Step 3️⃣
Select a reason for deletion from the dropdown options.
Step 4️⃣
Click ‘Delete’ again to confirm.
🧼 The lead will now be removed from your dashboard and no longer searchable in DenGro.
Still unsure whether to delete or mark as inactive? Get in touch with our team at support@dengro.com — we’re happy to help.